Organic fruit and veg delivery
FAQ
Why is The Farmshed so great?

The FarmShed wants to make a difference to your lifestyle - to help you eat healthier whilst looking after the environment through our carbon zero delivery service.

We don't hug trees, we plant trees! Although we have a number of recycling initiatives we also support The Sand Martin Wood project in Cumbria, planting trees to offset our own inevitable carbon footprint.

We are here to support British Farmers and work closely with them making sure they get treated fairly, producing the best quality produce possible.


Why Organic?

1. It's healthy
On average, organic food contains higher levels of vitamin C and essential minerals such as calcium, magnesium, iron and chromium as well as cancer-fighting antioxidants.

2. No nasty additives
Organic food doesn't contain food additives which can cause health problems such as heart disease, osteoporosis, migraines and hyperactivity. Amongst the additives banned by the Soil Association are hydrogenated fat, aspartame (artificial sweetener) and monosodium glutamate.

3. Avoids pesticides
Over 400 chemical pesticides are routinely used in conventional farming and residues are often present in non-organic food. The UK government has recently found high levels of pesticide residues in baby food, spinach, dried fruit, bread, apples, celery, and chips.

4. No GM
Genetically modified (GM) crops and ingredients are not allowed under organic standards.

5. Reliance on drugs removed
There is growing concern about the high use of antibiotics on farm animals and the possible effects on human health. Soil Association standards prohibit the routine use of antibiotics.

6. No hidden costs
Compare this with the £120m that tax payers fork out to pay for removing chemicals from drinking water, mainly as a result of the pesticides used in farming.

7. High standards
Organic food comes from trusted sources. All organic farms and food companies are inspected at least once a year. The standards for organic food are laid down in European law.

8. Care for animals
Animal welfare is taken very seriously under organic standards. The benefits of the organic approach are acknowledged by animal welfare organisations such as Compassion in World Farming as well as the UK government.

9. Good for wildlife and the environment
The UK government has said that organic farming is better for wildlife, causes lower pollution from sprays, produces less carbon dioxide - the main global warming gas - and less dangerous wastes.

10. Top for taste
Many people prefer organic food because they say it tastes better. A number of top chefs choose organic, and every year many are involved in the Soil Association's organic food awards.

To find out more, visit www.whyorganic.org


Why should I buy from The Farm Shed and not just buy my produce at the supermarket?

Easy

We appreciate our producers.

We support and work closely with small independent producers.

We promote seasonal produce from within the UK.

Just because something doesn't look a pretty shape doesn't mean it doesn't taste great.

All our food is not just organic but ethical, natural and is really tasty stuff.

Your shopping will take care of itself and no need to queue (we don't like queues).

You can feel proud about how you shop. 


What are The FarmShed's principles?

Happy Cows, Happy Chickens, Happy People!

We want our customers to get the best choice of food and drink possible from as locally as possible.

That all food is organic or from a sustainable source.

Provide an efficient service and always smile.

Always provide a great choice of seasonal produce.

Minimize our effect on the environment and help you do the same (lets get rid of that nasty carbon footprint).

Be fair to our producers (because they give us the tasty stuff).

Look after our employees, we like seeing people happy.


How do I start shopping at The FarmShed?

It's really easy! Simply follow the instructions on the front page on the website.

First check we deliver in your area.

Then set up your account.

Now you can start shopping at The Shed!

Any trouble, The Farmshed Team are here to help so give us a call or drop us an email.


Pick a Box

We have a number of boxes to choose from so there should be one that suits your needs. This can be delivered as often as you like from weekly to monthly, depending on how much you eat! Having your box delivered regularly enables us to plan ahead with the farmers so they can plan their crops.

 

 


Make your box your own!

You may like having an apple everyday with you lunch or a banana before the gym. If this is the case then you can order additional products to come with your delivery to see you through the week. We all know how important eating 5 fruit & veg a day is, which is why we have teamed up with the NHS 5 a Day campaign to encourage people to "just eat more" (fruit & veg!)

Don't forget we also have an extensive range of other organic products from Marvelous Meat and Fantastic Fish to Delightful Dairy and our Delicious Deli!


What if you don't deliver to my area?

We will take note of your name and postcode and will contact you when we start delivering in your area.


What if there is something in the box I don't like?

Just tell us we don't mind.

Next time you log in just change the product you're not keen on and next time we will put something in your box which you do like, simple.


I have a vegetable in my box which looks like its from another planet, what shall I do with it?

Put it back on it's spaceship and send it back! Just kidding...

To help you out with getting the most out of your vegetables (even the funny looking ones) we have recommended some recipes and ways of preparing them. Just click on the recipes link.

Also we love good food so if you have a recipe you want to share with us please email it to us and if it tastes as good as you say we'll put it on our website. There is a prize for the best recipe every month.


When and how is my shopping delivered?

Different areas have different delivery days. Your box will be delivered by one of our carbon offset vans and your shopping will be left somewhere safe if you are not at home.


How much does delivery cost?
<FONT face=arial size=2>We have a minimum order of just £10 which includes free delivery.</FONT>

Are payments on your website secure?

Our website is totally secure (ssl certificate) and only the bank knows the customer details.


Are there any order deadlines?

Yes due to the nature of our business there has to be deadlines on ordering to give our farmers time to get your veg out the ground or catch your fish.

 

 

Delivery Day

       Order Deadline

 

Tuesday

    Monday (11am)

Wednesday

    Monday (11am)

Thursday  

    Monday (11am)

Friday

   Wednesday (11am)

Saturday

   Wednesday (11am)

 

All orders must be placed by amending your account, phone or email before the deadline shown.

 


Is there a cancellation deadline?
Yes there is a cancellation deadline as all the produce is ordered specifically for our customers to reduce waste.
The cancellation deadlines are the same as the order deadlines above.
If you do have to cancel after the deadline then a £3 administration fee is applicable.
We will always do our best to make sure you get a box as and when you want so any problems just get in touch.

What do I do with the empty box?

Once your box has been delivered please leave it out on the morning your next delivery is due so your friendly delivery driver can pick it up and re-use it. Recycling is essential if we want to help the environment.


What else does The FarmShed do to help the environment?

Here at The FarmShed one of our main goals is to help minimize our carbon footprint in as many ways as we can.

We re-use our boxes with your help,

We keep food miles to a minimum by sourcing produce as locally as possible.

We never air-freight.

Every mile our vans do is offset by participation in a tree plantation project in Cumbria,

All our produce and products use minimum packaging and recycled materials where possible.

Our marketing material is printed on Managed Forest Paper and delivered by Royal Mail's environmentally friendly service.

The Farmshed's emplyees participate in a car share scheme.

We have been certified a Carbon Zero Company.


My box has not arrived?

If your order does not arrive on the day we specify then let us know as soon as possible. If we have made a mistake then we will either credit your account or provide you with a box free of charge the next week.

We do our best to work with you to deliver it to a safe place but if you suspect that your box has been stolen let us know and we will discuss safer delivery instructions.

Your box will normally be delivered by late afternoon normally before 8pm but you know what traffic can be like so delays are sometimes possible. If your box has not arrived the evening of the delivery date or by the next day please let us know and we will look into the matter.  


Products in my order are damaged or poor quality?

If there is something in your box you are not happy with get in touch and we will replace the item the following week free of charge or credit your account. We do our upmost to provide you with the best quality produce possible by working close with our suppliers but if anything slips through into our boxes we need to know so we can try not to let it happen again.


Something is missing from my box?

Sometimes we have to make last minute replacements in our boxes as supply of certain produce cannot be guaranteed for many reasons like weather for example. You will be able to tell this is the case by checking your receipt which is included in the box. If we have made a mistake we will either replace the item the following week free of charge or credit your account.


Do I get a receipt?
<FONT face=arial size=2>Yes. Your receipt is emailed to you automatically at least 24 hours before your delivery. If you do not receive a receipt it may mean we have had a problem taking payment, in which case we will contact you directly.</FONT>

How is the Meat & Fish priced?
<FONT face=arial size=2>The meat and fish prices quoted on the website are an average price based on the average weight shown. Although the price should not change significantly, there will inevitably be a price and weight&nbsp;difference either up or down.</FONT>

What if there is something in my box which I didn't order?

Sometimes we have to replace certain items due to unforeseen circumstances like the weather. For example if Farmer Jack who grows our cabbage can't get onto his field one day because it is so wet, we will have to replace this with another item. Please note we will do our best to give you what you asked for but things can change at the last minute that we can't control no matter how hard we try. And we do try hard!


I think I have somebody else's order?

Please check your order against your delivery receipt and your account by logging onto our website. If we have made a mistake please call us.


Any other problems just give us a call, we'll be happy to talk to you!
<P>&nbsp;</P>


-->
Free Content Management System Software with ViArt CMS